Alliance Member Benefit: 24/7 Doctor Access

doctor on phone

During the winter months, our immune systems can face a lot of demands. Between the stress of the holidays, work, and family, as well as the lower temperatures and precipitation, it can be a challenge to stay healthy and avoid colds and other viruses. It can also be difficult to determine if you’re experiencing symptoms of an illness on your own.

One of the benefits offered by the Alliance is Teladoc: a 24-hour/7 days a week/365 days a year phone consultation service where you can speak to an actual board-certified doctor via phone or online video consult. Here’s a few ways Teladoc can benefit you as an Alliance member:

Get access to real doctors on your schedule

The doctors available through Teladoc are real board-certified and state-licensed physicians.They can accurately diagnose medical conditions, suggest treatments, and even provide short-term medication prescriptions. This service is accessible 24/7/365 and can be particularly valuable for individuals on vacation or traveling for work in areas where locating an all-night medical facility can be challenging. 92% of Teladoc users successfully address their medical concerns with this platform. Furthermore, there is no time restriction on consultations, and the doctor will collaborate with you until a suitable resolution or course of action is identified.

The average doctor response time is less than 25 minutes

Here’s how it works: when you need medical advice, all you have to do is log in to your online account or give them a call and request a video or phone consultation. Within just 8 minutes, a board-certified and state-licensed doctor will review your Electronic Health Record (EHR) and call you back to discuss your concerns. It’s so easy, and definitely beats spending 5 hours in a chilly ER for a non-emergency issue! The EHR is a free service provided by Teladoc, and you control who has access to it. After your consultation, the doctor will update your EHR to keep it up to date.

Free consultations for alliance members

As an Alliance member, you don’t need to worry about paying $75 for a general medical consultation with Teladoc like non-members do. It’s included in your membership! This service is much more affordable than expensive ER or urgent care visits that may or may not be covered by insurance, depending on where you live and your plan. Plus, you don’t have to worry about being out-of-network because Teladoc doctors are just a phone call or video conference away.

Specialists are available

Often an office visit to a specialist will have to be planned months ahead and you’ll have a significant office wait time upon arrival. No fear – Teladoc is here! Dermatologists are available to consult on common skin problems like rash, acne, ringworm, shingles, mouth sores, and fungal infections. Licensed behavioral health specialists are also available. You can speak to a licensed psychiatrist, psychologist, therapist, or social worker for help with addiction, depression, mental/physical challenges, family difficulties, and other assorted emotional problems. See more details about Teladoc at the Alliance Direct Benefits site.

Alliance Direct Benefits is committed to helping you stay healthy through the winter and, in fact, all year round! In addition to complementary Teladoc membership and consultations, members receive discounts on lab tests, MRI, CT, and/or PET imaging, and prescription assistance. For more information, and to become an Alliance member, visit the Alliance Direct Benefits website today or call us at 1-800-733-2242 (M-F, 7am-5:30pm Central Time).

This website contains general information about medical conditions and treatments. The information is intended for reference only, not personalized advice, and should not be treated as such. For all medical conditions and decisions, please consult your physician or trained medical practitioner.