The Importance of Having 24/7 Physician Care

October 9, 2019

doctor on phone

It’s the middle of the night and your child is throwing up and running a fever. Or your daughter calls from college and tells you about a small rash on her arm.

All too often, situations like these lead to consultations with Dr. Google, and a frenzied search from one alarmist website to another.

Fortunately those of us with an Alliance Value Plan membership (or other Alliance family plan) can consult with a licensed, board-certified physician. There’s no copay. And in many states, the physician can diagnose and prescribe common remedies. That’s because we’re subscribed to Teladoc.

What is Teladoc?

Teladoc Health is top-quality Physician Care where you need it and when you need it. 24 hours a day, 365 days a year, there’s no need to wait for your doctor’s office or calendar to open up. You simply call, launch an app, or logon to a website. Within 30 minutes, Teladoc connects you with a U.S. board-certified physician. (Scheduled visits are also available.)

Through telephone and/or online video consultations the physician can diagnose conditions, recommend treatment and, in many states, provide short-term prescriptions. Millions of people around the world have connected to Teladoc Health. And an astonishing 92 percent of patients reported resolution on the first contact. It’s a new kind of healthcare experience designed to deliver greater convenience, outcomes and value.

When to Use Teledoc

Teladoc Health isn’t here to replace your regular physician, but to make sure you always have access to a physician when you need one. If your primary physician isn’t available, if you’re away on vacation or a business trip, or if it’s after normal hours of operation, Teladoc can often provide the physician services you need.

Use Teladoc for conditions like sinus infections, cold or flu, bronchitis, pink eye, allergies, sore throat, and urinary tract infections — conditions that you shouldn’t have to wait for your primary doctor to treat. You can also reach out to Teladoc for second opinions.

Teladoc is included with the Alliance Value Plan. It’s one of many ways Alliance family membership benefits help you and your family receive improve your quality of life while saving money.